PropertyAdminHub ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile web app, and services (collectively, the "Service").
Last updated: January 20, 2026
1. Introduction
PropertyAdminHub is a property management platform for landlords, managers, tenants, and vendors. This policy applies to all users and all access methods, including our Progressive Web App (PWA).
2. Information We Collect
We collect the following categories of information:
2.1 Personal Information You Provide
- Identity Data: name, username, role (e.g., landlord, tenant, vendor)
- Contact Data: email address, phone number
- Account Data: authentication identifiers, profile settings
2.2 Automatically Collected Information
- Technical Data: IP address, device type, browser type/version, operating system
- Usage Data: pages visited, actions taken, timestamps
2.3 Communications Data
- SMS / Phone Number Data: If you opt in to phone-based login or notifications, we collect your phone number and message metadata (delivery status, timestamps). Message content is used solely to provide the Service (e.g., login verification codes).
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Authenticate users and secure accounts
- Send transactional communications (e.g., login codes, system alerts)
- Respond to support requests
- Improve our products and user experience
- Comply with legal and regulatory obligations
4. SMS and Messaging Consent (A2P / 10DLC Compliance)
If you provide your phone number and opt in:
- You consent to receive transactional SMS messages (such as one-time login codes or security alerts).
- Message frequency varies based on usage.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to an SMS message.
- For help, reply HELP or contact us directly.
We do not sell or share phone numbers for marketing purposes.
5. Sharing of Information
We may share information only with:
- Service providers (e.g., hosting, authentication, messaging providers such as Twilio) strictly to operate the Service
- Legal authorities if required by law or to protect our rights
We do not sell personal data.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is 100% secure.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
Requests can be made by contacting us.
9. Children's Privacy
PropertyAdminHub is not intended for children under 13, and we do not knowingly collect data from children.
10. Contact Us
If you have questions about this Privacy Policy or our practices, contact us at:
Email: support@propertyadminhub.com