Compliance Tracking & Certification of Correction

Navigate to Properties from the dashboard and open the property you want to work on. Scroll down to the NYC Compliance section. You will see:

• Compliance Health Score — a 0–100 score based on open violations
• Recent 180 Days Open HPD Complaints — Emergency/Hazardous and Non-Emergency counts
• HPD Violations (Open) — broken down by Class C, B, A, and I
• Tracked Tickets button — see all violations you are already tracking
• Run Compliance Scan button — pull the latest data from NYC Open Data

Click details under any violation class (e.g., Class C) to expand the list. Each row shows the full NYC administrative code citation, issue date, and current HPD status.

• Violations you have already resolved show a green ✓ Resolved badge.
• Violations not yet tracked show a Track button — click it to open the tracking page.

The tracking page opens with the full violation description pre-filled, including severity, issue date, and the original NYC code text. You will use this page to document your entire correction workflow.

The Correction Status has three stages:

• Open — work has not started yet
• In Progress — correction is underway
• Resolved — all corrective action is complete

In the Correction Notes field, describe what corrective action was taken, when it was done, and who performed the work. Be specific — this text appears verbatim in the final Certification of Correction.

You can also upload a photo as evidence directly from the Evidence Photos section. For example, a photo of the posted super contact info, a repaired boiler room door, etc. Click Save Notes to save your progress.

If you or your super are handling the repair without an external vendor, scroll to the Maintenance Ticket section and click Create & Link Maintenance Ticket. A form expands with:

• Ticket Title — pre-filled from the violation code (editable)
• I'll fix this myself (no vendor needed) checkbox — check this for self-fix tickets

Click Create & Link Ticket to create the ticket and link it to this violation.

After creation, the Maintenance Ticket section updates to show the linked ticket in a green card with its current status (in progress) and type (Self-fix). Click View ticket to open the full maintenance ticket detail page.

On the maintenance ticket page, once all repair work is done, click Mark as Completed. This closes the ticket and records the completion date.

Return to the violation tracking page and upload before/after photos in the Evidence Photos section. Click each photo placeholder to add an image and optionally add a caption below it.

These photos are embedded directly into the Certification of Correction under Section IV — Supporting Evidence.

On the tracking page, click the Resolved button in the Correction Status row, then click Save Notes. The button will turn green to confirm.

Click the purple Generate a Correction Report button at the bottom of the page. The report opens in a full-page preview showing:

• Property address and HPD Violation number
• Section I — Violation Details (cited condition and severity)
• Section II — Corrective Action Summary (your notes)
• Section III — Work Order Record (linked ticket data)
• Section IV — Supporting Evidence (uploaded photos with captions)
• Section V — Compliance Statement
• Section VI — Declaration (signature lines for printing)

Click Print / Save PDF in the top-right corner. Your browser print dialog opens. The report is 3 sheets of paper.

For the cleanest output:

• Set Paper size to Letter
• Uncheck Headers and footers under Options
• To save as PDF: change the destination printer to Save as PDF

Below is an example of the full 3-page document generated by PropertyAdminHub. Pages 1–2 contain the violation details, corrective action, work order record, evidence photos, and compliance statement. Page 3 contains the declaration and signature block for the owner or authorized agent.